Shipping policy

SHIPPING POLICY

Processing time
Orders are dispatched within 2–3 working days (Monday to Friday, excluding UK bank holidays). You'll receive an email with tracking details once your order has been sent.

UK delivery
Standard: £4.99, free on orders of £50 or more.
Express: £6.99.
Delivery times are estimates from dispatch and are not guaranteed.

United States delivery
Standard international: £23.99.
US orders may be subject to import duties and taxes. Where these are shown at checkout, they are collected when you pay and you won't be charged again on delivery. Where they are not shown at checkout, they are payable by the recipient to the courier on delivery.

Address accuracy
Please check your delivery address carefully. We can't be responsible for orders sent to an incorrect address provided at checkout. If you spot a mistake, email us straight away and we'll do our best to update it before dispatch.

Lost or delayed parcels
If your tracking hasn't updated for 5 working days, or your parcel hasn't arrived within the expected time, contact Info@imanhair.co.uk with your order number and we'll investigate with the courier.